Privacy Policy

Who we are

Our website address is: https://siclamerica.com.

SICL America (“SICL,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors to siclamerica.com and participants in our marketing and communication campaigns. This Privacy Policy explains how we collect, use, store, and share personal information, including information collected via text messaging programs.

Scope and definitions

This Privacy Policy applies to:

• Visitors to our website siclamerica.com.
• Individuals who contact us by email, web forms, phone, or messaging channels (including SMS).
• Participants in our marketing, informational, and project-related campaigns and programs.

For purposes of this Policy, personal information means information that identifies or can reasonably be linked to an individual (such as name, email address, phone number, IP address, or similar identifiers).

Information we collect

We may collect the following types of information:

• Contact details: name, company name, job title, email address, phone number, mailing address.
• Communication data: messages you send to us (via forms, email, SMS, chat, or phone) and our related correspondence.
• Campaign data: opt-in/opt-out status, message delivery and engagement data, time/date of messages, and interaction history for our SMS and other messaging campaigns.
• Website usage data: IP address, device and browser information, pages visited, time spent on pages, referring/exit pages, and other analytics data, collected via cookies, pixels, log files, and similar technologies.
• Preference data: your stated interests, preferred communication channels, and marketing preferences.

If you provide personal information of another individual, you represent that you have the authority to do so and to permit us to use that information in accordance with this Policy.

How we collect information

We collect information in the following ways:

• Directly from you when you:
  • Submit a contact form, request a proposal, or download resources from our website.
  • Sign up for email, SMS, or other messaging updates.
  • Communicate with us by email, phone, SMS, chat, or social media.
  • Participate in surveys, webinars, or campaigns we organize.​
• Automatically through your use of our website via:
  • Cookies, pixels, tags, and scripts that help us understand how the site is used and improve performance.
  • Analytics tools (for example, web and campaign analytics services) that collect information about visits and interactions.​
• From third-party sources, such as:
  • Business partners, carriers, and messaging providers supporting message delivery and campaign management.
  • Publicly available sources or professional networking platforms, where permitted by law.

You can manage cookie preferences through your browser settings, although some features of the site may not function properly if cookies are disabled.​

How we use information

We use personal information for the following purposes:

• Service delivery and project implementation:
  • Responding to inquiries and providing information about our business solutions and project implementation services.
  • Planning, executing, and managing client projects and related communications.
  • Providing customer support and technical assistance.​
• Marketing, campaigns, and communications:
  • Sending informational, transactional, and promotional messages (including SMS, email, and other channels) where permitted by law and your preferences.
  • Managing campaign registration, participation, and follow-up communications.
  • Personalizing content, offers, and communications based on your interests.
• Analytics and improvements:
  • Monitoring and analysing website and campaign performance (e.g., open rates, click rates, delivery and response metrics).
  • Improving our website, services, messaging programs, and user experience.​
• Security, legal, and compliance:
  • Detecting, investigating, and preventing fraud, abuse, or security incidents.
  • Complying with legal obligations, industry standards, carrier and messaging guidelines (such as TCPA and CTIA requirements where applicable).

We may aggregate or de-identify data so it can no longer reasonably identify you and use such information for research, reporting, or service improvement.​

Mobile messaging and SMS programs

When you opt in to any SICL America SMS or other mobile messaging program, we may collect and use:

• Your mobile phone number and associated contact details.
• Your opt-in and opt-out choices and related consent records.
• Message content you send to us and delivery/engagement data (such as timestamps and status).

Messages may include service updates, project notifications, or marketing and informational content, depending on the specific program and your preferences. Standard message and data rates may apply from your carrier.

Required non‑sharing statement:
“Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT (or other recognized opt-out keywords such as CANCEL, UNSUBSCRIBE, or END, where supported). After you opt out, you may receive a final confirmation message and then you will no longer receive messages from that program.

Legal bases for processing (where applicable)

Where required by applicable laws (for example, GDPR in the EU/EEA), we rely on one or more of the following legal bases to process personal information:

• Your consent, such as for certain marketing communications or optional cookies.
• Performance of a contract, including responding to project requests and delivering services.
• Compliance with legal obligations, including recordkeeping and regulatory requirements.
• Legitimate interests, such as improving services, securing our systems, and operating our business, when those interests are not overridden by your rights and freedoms.

How we share information

We do not sell your personal information. We may share personal information only as described below:

• Service providers and business partners:
  • IT, hosting, and infrastructure providers used to operate our website and internal systems.
  • Analytics, CRM, and marketing tools that help us manage contacts, campaigns, and communications.
  • SMS and messaging providers, and telecommunications carriers, used solely to send and deliver messages and manage registration and compliance.
• Professional advisers:
  • Legal, accounting, or consulting professionals who assist us in running our business and complying with legal obligations.
• Corporate transactions:
  • In connection with a merger, acquisition, reorganization, or sale of all or part of our business, subject to appropriate confidentiality protections.
• Legal and safety:
  • When required by law, regulation, legal process, or governmental request.
  • To protect our rights, privacy, safety, or property, and/or that of you or others, and to detect or prevent fraud or security issues.

As stated above for SMS programs, mobile information will not be shared with third parties/affiliates for marketing or promotional purposes, and text messaging originator opt-in data and consent will not be shared with any third parties.

Data storage, retention, and security

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. These measures may include access controls, encryption in transit and/or at rest where appropriate, secure hosting environments, and staff training.​

We retain personal information for as long as reasonably necessary to:

• Provide requested services and maintain business relationships.
• Fulfill the purposes outlined in this Policy.
• Comply with legal, regulatory, tax, or accounting requirements and to maintain appropriate records.

Retention periods may vary depending on the type of data and applicable legal or contractual obligations. When data is no longer needed, we will delete or anonymize it in accordance with our data retention procedures, subject to any legal requirements to retain it. ​

International data transfers

Depending on your location and the location of our service providers, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we implement appropriate safeguards (such as standard contractual clauses or comparable mechanisms) to protect personal information transferred across borders.

Your rights and choices

Depending on your location and applicable law, you may have some or all of the following rights with respect to your personal information:

• Access: Request confirmation that we process your personal information and obtain a copy of that information.
• Correction: Request correction or updating of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Restriction and objection: Request that we restrict or stop certain processing, including direct marketing.
• Portability: Request a structured, commonly used, machine-readable copy of certain information.

You also have the following choices:

• Email marketing: You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us using the details below.​
• SMS and messaging: You can opt out of SMS and certain other messaging campaigns at any time by texting STOP, QUIT (or other supported opt-out keywords as communicated in the program).
• Cookies and analytics: You can manage cookies via your browser settings and, where available, through consent tools on our site.

To exercise your rights, please contact us using the information in the “Contact us” section. We may need to verify your identity before responding, and your rights may be subject to limitations under applicable law.

Children’s privacy

Our website and services are intended for business and professional audiences and are not directed to children under the age of 16. We do not knowingly collect personal information from children; if we learn that we have done so, we will take steps to delete such information as required by law.​

Third‑party websites and services

Our website may contain links to third-party websites, applications, or services that are not controlled by SICL America. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. You are encouraged to review the privacy policies of any third-party sites you visit or services you use.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “last updated” date and may provide additional notice where required by law.​

Your continued use of our website or participation in our campaigns after any changes become effective means that you acknowledge the updated Policy.

Contact us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, you can contact us at:

• SICL America (Siclamerica.com)
• Location: 101 U.S 130S suite #304,
  Cinnaminson,
  New Jersey – 08077
• Email: info@siclamerica.com
• Phone : +1 856-312-3001

We will review and respond to your request within a reasonable time and in accordance with applicable laws.

Mobile information will not be shared with third parties/affiliates marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT.